Basic Quality Management System Training

TS-EN-ISO 9001: 2008 QUALITY MANAGEMENT SYSTEM

Our company has a lot of scope Consulting firm in Hatay ISO 9001: 2008 quality management system certification perform operations. By providing substantial regulation of the organizational structure of all companies in this process, it has managed to create a viable structure document. by expert engineers that performs the appropriate training to the requirements of ISO 9001 has been established so that the long term objectives of the document system. We know now that a lot of today's world has become smaller, information, major advances in technology and communications have a fierce rivalry with each passing day and has led to a race in which new economic development. To survive in the current world order, in all sectors customer needs and expectations will be realized by the provision of goods and service production. This, however, in the organization of production starting at the design stage, covering all stages up to marketing and after-sales service and continuous development will be aimed at the implementation of the Quality Management System. ISO 9000 Quality Management System Quality System Standards in today finds most interesting and the application from the date of its publication in 1987, has become international standards.

TS-EN-ISO 9000 Quality Standard Series, how to establish an effective management system, unroll can be documented and maintained.

DEVELOPMENT OF ISO 9001 STANDARD

  • In 1963, the MIL / Q / 9858 (in defense technology in the US)
  • In 1968, AQAP Standards (NATO member countries)
  • 1979 BS 5750 (UK)
  • In 1987, the ISO 9000 series (by ISO)
  • In 1988, the EN 29000 standard (by CEN)
  • In 1988, TSE 6000 Quality Management System Standards as published
  • In 1991, the TS-EN-ISO 9000
  • 994 was revised by ISO. (9001: 1994/9002: 1994/9003: 1994)
  • In 1996, the EN 29000 series were published as EN-ISO 9000.
  • 2000 9001: 2000 as filed.
  • In 2008 and was revised by the ISO 9001: 2008 as filed.


TS-EN-ISO 9001: 2008 STANDARD CONSIST OF THE FOLLOWING SECTION:

  • 1. Scope
  • 2. REFERENCE TO THE STANDARDS
  • 3. TERMS AND DEFINITIONS
  • 4. QUALITY MANAGEMENT SYSTEM
  • 4.1 GENERAL REQUIREMENTS
  • 4.2 DOCUMENTATION REQUIREMENTS
  • 5. MANAGEMENT RESPONSIBILITY
  • 5.1 CONTRACT MANAGEMENT
  • 5.2 CUSTOMER FOCUS
  • 5.3 QUALITY POLICY
  • 5.4 PLANNING
  • 5.5 RESPONSIBILITY, AUTHORITY AND COMMUNICATION
  • 5.6 MANAGEMENT'S REVIEW
  • 6. RESOURCE MANAGEMENT
  • 6.1 PROVISION OF RESOURCES
  • 6.2 HUMAN RESOURCES
  • 6.3 INFRASTRUCTURE
  • 6.4 OPERATING ENVIRONMENT
  • 7. PRODUCT REALIZATION
  • 7.1 PRODUCT PLANNING FOR CARRYING
  • 7.2 CUSTOMER RELATED PROCESSES
  • 7.3 Design and Development
  • 7.4 PURCHASE
  • 7.5 PRODUCTION AND SERVICE PROVISION
  • 7.6 CONTROL OF MONITORING AND MEASURING DEVICE
  • 8. MEASUREMENT, ANALYSIS AND IMPROVEMENT
  • 8.1 GENERAL
  • 8.2 MONITORING AND MEASUREMENT
  • 8.3 IMPROPER CONTROL PRODUCTS
  • 8.4 DATA ANALYSIS
  • 8.5 IMPROVEMENT

TS-EN-ISO 9000 SERIES

TS-EN-ISO 9000 standards consists of four basic standards. These;

  • TS-EN-ISO 9000: 2000 QUALITY MANAGEMENT SYSTEMS-BASIC CONCEPTS AND TERMS
  • TS-EN-ISO 9001: 2008 QUALITY MANAGEMENT SYSTEMS-CONDITIONS
  • TS-EN-ISO 9004: 2000 QUALITY MANAGEMENT SYSTEM MANUAL FOR IMPROVING PERFORMANCE
  • EN-ISO 19011: 2000 QUALITY AND THE ENVIRONMENT is that EXAMINATION FOR Guide.

DESCRIPTION OF QUALITY

 Quality, or needs to be determined is the sum of a product or service based on the ability to meet the specifications.

the degree of fulfillment of conditions of the structural features of the team.

It is suitable for use

It is compliance with the conditions.

ISO 9000 RELATING TO CERTAIN DEFINITIONS:

PROCESS: about or interact with one another that converts the input to the output operations team.

PRODUCT: result of a process.

SYSTEM: interactive elements associated with each other or team.

MANAGEMENT SYSTEM: Creating policy and objectives and to achieve those objectives system.

QUALITY POLICY: All goals related to quality management and expressed formally by an organization's management.

QUALITY MANAGEMENT: coordinated activities to manage and control an organization with regard to quality.

CONTINUOUS IMPROVEMENT: repeated activities to increase the ability to fulfill the terms.

PRODUCTIVITY: relationship between resources used and results obtained.

TOTAL QUALITY MANAGEMENT:

Total Quality Management is a complete management system which forms a business culture focused on customers. TQM is a universal process. TQM is a group activity and can be performed individually. To avoid errors and achieve quality in TQM, from top management to the workers, it is the responsibility of all employees involved in the manufacturing process from suppliers.

 providing a huge competitive advantage in organization and TQM, but all principles

(* * Customer-focused senior management leadership * continuous improvement * full participation) to develop dynamism and structure of the organization will be successful if adopted and applied.

QUALITY MANAGEMENT PRINCIPLES

TS-EN-ISO 9001 International Standard Organization (ISO) is an international quality management standard which is published as International Conference on Standards and still practiced as a certification model in many countries with the European Community countries and is based on eight quality principles.

  • Customer Focus: Organizations depend on customers, therefore should understand current and future customer needs, should meet customer requirements and be willing to go beyond the customer's expectations.
  • Leadership: Leaders provide the organization's purpose and unity of the administration. Leaders of individuals, target of the organization should create an internal environment in which participation is to be achieved and should continue.
  • Involvement of people: People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the benefit of the organization.
  • Process Approach: desired result, actions and related resources are managed as a process is achieved more efficiently.
  • System Approach to Management: Defining a system of processes related to each other, understanding and managing the effectiveness of achieving the objectives of the organization and contribute to productivity.
  • Continuous Improvement: Continuous improvement of the overall performance of the organization, the organization should be a permanent goal.
  • Realistic Approach to Decision Making: Effective decisions are based on analysis of data and information.
  • Supplier Relations of Mutual Benefit: An organization and its suppliers are independent from each other and mutually beneficial relationship, reinforcing the ability of both to create added value.

WHY TS-EN-ISO 9000

  • development of enterprise in quality,
  • Abdomen, increased productivity and market share,
  • Effective management,
  • Decrease the cost,
  • The satisfaction of employees,
  • The improvement of communication within organizations,
  • wide monitoring and control of all activities,
  • The reduction of the refund,
  • The reduction of customer complaints, giving rise to the satisfaction
  • National and management system is a model that can be applied at an international level

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